FAQs – Your Nail Lab by Makartt

FAQs

Getting nail products shouldn't be hard and this is where we come in! You can choose between the Regular Box for $25 / month or the Luxe Box for $35 / month and you'll get a specially curated box of Makartt nail products delivered right to your door each month! Getting nail products shouldn't be hard and this is where we come in! You can choose between the Regular Box for $25 / month or the Luxe Box for $35 / month and you'll get a specially curated box of Makartt nail products delivered right to your door each month!
From the time that your charge is processed, it takes our team approximately 10-15 days to construct and build out your box and hand it off to the carrier of choice, either UPS or USPS. Domestic US shipping generally takes 5-7 days to arrive. From the time that your charge is processed, it takes our team approximately 10-15 days to construct and build out your box and hand it off to the carrier of choice, either UPS or USPS. Domestic US shipping generally takes 5-7 days to arrive.
In short, every month and every person ranges! You can expect to receive a variety of poly gels, gel polishes, nail decors, special subscription-box only items as well as even devices such as drills and lamps! In short, every month and every person ranges! You can expect to receive a variety of poly gels, gel polishes, nail decors, special subscription-box only items as well as even devices such as drills and lamps!
Yes you can! If you don't love your box and would like to cancel your subscription, don't hesitate! Simply log into your account and hit the unsubscribe button and your next delivery will be canceled as long as it hasn't left our warehouse yet! Yes you can! If you don't love your box and would like to cancel your subscription, don't hesitate! Simply log into your account and hit the unsubscribe button and your next delivery will be canceled as long as it hasn't left our warehouse yet!
Based on your first subscription, we will charge on the same day every 30 days. For example, if your first subscription is on January 1, you will get charged on February 1, March 1...and so on! Based on your first subscription, we will charge on the same day every 30 days. For example, if your first subscription is on January 1, you will get charged on February 1, March 1...and so on!
Simply put, MORE STUFF! You get more items in a Luxe Box and you'll also receive special offers for sales and discounts on Makartt.com! Simply put, MORE STUFF! You get more items in a Luxe Box and you'll also receive special offers for sales and discounts on Makartt.com!
At this time, Makartt's Your Nail Lab is only available to ship in the contiguous United States. Future expansion to international locations will be announced when they become available. At this time, Makartt's Your Nail Lab is only available to ship in the contiguous United States. Future expansion to international locations will be announced when they become available.
Simply use the lower chat icon at the bottom of this screen and chat with our customer service reps! If you need urgent help or e-mail us at yournaillab@makartt.com. Simply use the lower chat icon at the bottom of this screen and chat with our customer service reps! If you need urgent help or e-mail us at yournaillab@makartt.com.
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